I tried to update the driver software but it says "Window has determined the driver software for your device is up to date", restarting the Internet modem, restarting the laptop, resetting the whole laptop, going to Recovery - all with no avail. When I first went into Device Manager, it just said something about the device requiring further installation but after going through all the possible solutions on forums, it became a Code 10. I believe this issue was caused yesterday when I was shutting down my laptop - I think it was configuring the device/going through some sort of update when I forced shut it down (the screen was black and I was unaware at the time it was configuring) and that's when I was having trouble connecting to the Internet.
I went to events where it says the device was installed but also that "Driver Management concluded the process to install driver. The requested operation was unsuccessful." Before this, I remember it being Code 45, something about the hardware not being connected. Combined with 5th Gen Intel® Core processors and exceptional Intel wireless innovations, the Intel® Dual Band. It says the status of the device is "This device cannot start. The Intel® Dual Band Wireless -AC 7265 802.11ac, dual band, 2x2 Wi-Fi + Bluetooth® adapter lets you move at the speed of life with faster speeds (up to 867 Mbps1), higher capacity, broader coverage and longer battery life. Under 'Network adapters', the Intel(R) Dual Band Wireless AC7265 signals an issue (it has a !). Unfortunately I couldn't find a solution, other than to go to the Device Manager. I troubleshooted it, and received the message "The Intel(R) Dual Band Wireless-N 7265 adapter is experiencing driver- or hardware-related problem." so I tried researching through the forums. The laptop cannot even seem to detect any wireless networks (despite other devices being able to do so), even though this was not an issue beforehand. Hi, I'm having trouble connecting my laptop to the Internet. Intel 9560 9560NGW 802.11ac M.2:CNVio WiFi Bluetooth 5 0 + 6dbi.